Here's what you need to know as you plan for your Summize launch to the wider business
Rolling out Summize to your wider user base can be challenging, but with the right change management strategies and best practices, you can increase adoption and success.
Here are some tips to consider when rolling to business users:
- Communicate the purpose and benefits: Before rolling out Summize, communicate its purpose and benefits to non-legal users. Explain how it will simplify their work, save time, and improve overall efficiency. Ensure that they understand how it will support their work and how it will benefit the organization as a whole.
- Identify change champions: Identify a few individuals who are enthusiastic about Summize and can serve as change champions. These individuals can help to promote the use of the software and provide guidance and support to others.
- Provide training and support: Offer training sessions and support to non-legal users. Provide hands-on training and encourage them to ask questions. Ensure that they understand how to use the features of the software and how it fits into their daily workflows. Provide ongoing support to answer any questions and troubleshoot any issues. Your Customer Success Manager will help you with roll out and user training.
- Set expectations and goals: Set clear expectations and goals for the use of the software. Ensure that users understand what is expected of them and how the software will be used. Set measurable goals and track progress to demonstrate the impact of the software on overall efficiency and productivity.
- Monitor progress and adapt: Monitor progress and adapt as necessary. Gather feedback from users and use it to improve the software and the implementation process. Celebrate successes and share best practices to encourage ongoing engagement and adoption.